Can I adjust the size of my beverage with the K-Select™ brewer? Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. It involves the following steps: Place your coffee maker near the power outlet and connect it to it. What is the Keurig® Starter Kit 12-month purchase commitment? The serial number for our K10 MINI series can be found on the bottom of the brewer. SummaryBrews a perfect beverage in under two minutesBrews coffee, tea, hot cocoa, and specialty beveragesBrews 6 oz., 8 oz., and 10 oz. How often do I need to descale my system? Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. What does the Keurig® Starter Kit Include? Open as PDF. Troubleshooting Tip: My Brewer Isn’t Powering On. The satisfaction and safety of our consumers is our highest priority and we are committed to resolving this issue as quickly as possible. Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer, Troubleshooting Tip: The display on my brewer is not displaying correctly, Troubleshooting Tip: My K15 Brewer Isn’t Brewing, Troubleshooting Tip: My K15 Brewer Isn’t Heating. This process removes calcium deposits, or scale, that can build up inside a coffee maker over time. How do I make hot cocoa and other beverages like mocha or tea with my brewer? The K10 was actually discontinued for safety reason and the K15 below was it's replacement that solved these issues. Phone: (301) 504-7908 The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. Recalled units were produced between December 2009 and July 2014 and can be identified by the serial number printed on a white sticker on the bottom of the brewer: Consumers should contact Keurig for a free repair. Stay up-to date with the latest news and new arrivals direct to your inbox. Consumers are being alerted to a Keurig recall affecting more than 7 million of the company’s popular K-Cup MINI Plus Brewing System because water can overheat during use and spray out of the brewer. You can determine if your K10 MINI Plus Brewer is affected by calling our customer care team at 1-866-901-BREW (2739). Can I adjust the temperature of my beverage with the K-Select™ brewer? "Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries." Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker? I’d like a brewer for my medium/large office, what are my options? How much water can I add at a time to the Keurig® K15 brewer? How do I empty the internal Hot Water Tank of the MINI Plus / K15 brewers? The Keurig K10 is the predecessor of the K15 model. Can I use K-Mug® and K-Carafe® pods with the K-Select™ brewer? In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. Keurig says its Mini Plus Brewing Systems, with model number K10, can overheat and spray water during brewing. What are the dimensions of the K-Select™ brewer? Shop for keurig k10 online at Target. Why is the Brew Button Flashing Red on my MINI Plus / Keurig® K15 brewer? PRINT. WASHINGTON (AP) — Keurig is recalling some 7 million of single-serve coffee brewing machines because of reported burns. Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker. Keurig is recalling nearly 7 million of its single-serve coffee brewing machines due to a burn hazard. Can I use a Keurig® Carafe in a Keurig® Classic Series brewer? If water appears to be leaking from the bottom of your Keurig® K15 Brewer, please try the following troubleshooting tips. and 10 oz. Keurig Green Mountain, Inc. is recalling model K10 of the MINI Plus Brewing System after receiving about 200 reports of hot liquid … What is the distance between the counter and brew head? The recall happened in December 2014. Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Note, if you have a different brewer, please see My Brewer Appears to be Leaking from the Bottom.. of 11 Owner’s manual. Spanish: (301) 504-7800. Keurig says its Mini Plus Brewing Systems, with model number K10 … Keurig says its Mini Plus Brewing Systems, with model number K10… What are the Keurig® Starter Kit Terms & Conditions? The link you selected is for a destination outside of the Federal Government. Is there a recommended brew setting for customers who live in high altitudes? You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. To view the serial number of these brewers, remove the Water Reservoir. What is the Brewer Maintenance Accessory tool? In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. ET on Saturday or Sunday or online at www.keurig.com and click on "Product Recall" for more information. Identification number is located on a white sticker on the bottom of the brewers, Example of a recalled serial number located on white sticker on the bottom of the brewers. Troubleshooting Tip: My Brewer Appears to be Leaking from the Bottom, Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. Contact Keurig customer support for a repair kit to fix the problem. Recalled brewers … How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How to Descale Your Keurig® K-Mini™ Brewer, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Calcium and scale are non-toxic, but left unattended, they can hinder your brewer's performance. This is not just a preventative recall as there has been about 200 reports of hot liquid escaping from the brewer, … To determine if your brewer is among those units potentially affected based on the serial number displayed on the bottom of the unit. Is there a cancellation fee? Keurig has also been a victim to negative reviews and negative news. Is there auto-off functionality for the K-Select™ brewer? Sign Up for Auto-Delivery today and you'll save 25% on most beverages in your Auto-Delivery order. Commercial Coffee Makers. Keurig Recall of 7 Million K-Cup MINI Plus Brewing System. Do I need to buy special pods for Keurig® Plus Series / Keurig® 2.0 brewers? This issue is specific to the K10 MINI Plus brewer model (formerly identified as B31) manufactured between December 2009 and July 2014. What are the advantages to using the brewer carafe option? Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. Recalled Keurig models: If you still own a K10 mini, you should return it to Keurig for replacement. Take care when turning over your brewer, especially if you have already added water to it. Choose from contactless Same Day Delivery, Drive Up and more. Heard on the news today Keurig had a recall of K10 coffee brewers. ), and a removable drip tray. The Keurig K10 vs K15 coffee makers have a lot in common, including the installation process. Do I have to use a special pod to brew a carafe in the K-Duo Essentials™? The recall affects 6.6 million machines in the United States and 564,000 in Canada. What are Keurig® Brews #1 - #6 for on my brewer? Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! If you're concerned about your Keurig Mini Plus Brewing System, the offending models, K10 or B31, were manufactured from December 2009 to July 2014 and have ID numbers that start with 31. Am I limited to only brewing Keurig® brand pods in your K-Select™ brewer? K10 is marked on the packaging. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. On the exposed side panel of the brewer, you will see the 14-digit, alphanumeric serial number. What type of coffee filter should I use with the K-Duo Essentials™? It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. Contact Keurig if your machine has been recalled at www.miniplusbrewer.com or call toll free at (844) 255-7886 Keurig issued a recall for MiniPlus Keurig machines manufactured between December 2009 and July 2014 with an ID number starting with 31 after reports of overheating hot water spewing from the machine. Is there a shipping or handling fee for the Keurig® Starter Kit? Colors include black, red, white, cobalt blue, aqua blue, purple, platinum, emerald, yellow, orchid, bayberry, mauve and poinciana. Keurig K10 Coffeemaker User Manual. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. is voluntarily recalling MINI Plus Brewing System units with model number K10 (formerly identified as B31) produced prior to July 2014. The coffee makers are stamped with the model number K10 and were made between December 2009 and July 2014. Can I adjust the size of my beverage with the Keurig® 2.0 brewer? VOLUNTARY RECALL – REPAIR REQUIRED - December 2014. How do I clean the Cold Water Reservoir of the Keurig® K15 brewer? In the meantime, you can continue to use your brewer. How to Descale Your Keurig ® Brewer. These two coffee makers are visually identical. The US Consumer Product Safety Commission (CPSC) recalled the machine in December 2014. Why is there water in the Drip Tray of my K15 brewer? We would like to hear from you. The company had to recall a large quantity of their K10 Mini due to widespread unfortunate incidents. The CPSC ordered it back saying that the water gets overheated in the brewing process. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). This issue does not affect any other brewer models. Please feel free to contact our Customer … Water can overheat during brewing, spray out and burn consumers. Please use the below phone number for all media requests. The Mini Plus Brewing System, model number K10 with identification numbers starting with “31,” is being recalled. of water into the Reservoir, the chamber may have been overfilled. Keurig 2.0 and Plus Series. © 2020 Keurig Dr Pepper, Inc. - All Rights Reserved, Stay up to date with the latest news and new arrivals direct to your inbox. They are single-serve, hot beverage brewers and were sold in 13 different colors with silver trim. Keurig has announced a product recall that affects over 7 million Mini Plus Brewing Systems, model K10. The recall does not affect any other brewer models. Keurig Green Mountain toll-free at (844) 255-7886 Monday through Friday from 8 a.m. to 8 p.m. About 6.6 million in the U.S. and 564,000 Canada, Eco Baby Spoons and Forks, Eco Feeding Spoons, and Eco Placemat Feeding Sets Recalled Due to Choking Hazard; Made by Herobility, Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard, YETI Recalls Rambler Travel Mugs with Stronghold Lid Due to Injury and Burn Hazards, Gorilla Commerce Recalls Oven Liners Due to Risk of Carbon Monoxide Poisoning (Recall Alert), Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard, View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? Keurig Green Mountain is recalling more than 6.6 million hot beverage-brewing machines in the United States that could overheat liquids and burn users. Can I use the My K-Cup® filter accessory with the K-Select™ brewer? The Consumer Product Safety Commission released details on the recall this morning. Repair kits are being disbursed to those affected. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Note: If you have poured more than 10 oz. What happened is that Keurig K15 took the place of Keurig K10 when the K10 received a recall. This issue does not affect any other brewer models. ET, and from 8 a.m. to 3 p.m. How do I verify my brewer is part of the recall? Published 5/16/18. What type of pods can I use in the K-Select™ brewer? Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Page 1 P1 201309003 KER755_K10.pdf 4C( CMYK) ZB2319 2013.09.06 Owner’ s manual Keurig K-Cup K10 MINI Plus Brewer ® ®...; Page 2: Important Safeguards Contact the power cord or use an adapter. with these instructions before it is used. About 6.6 million in the U.S. and 564,000 in Canada are covered by this product recall. ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. How much water do the Keurig® 2.0 Water Reservoirs hold? The concern is water can overheat during brewing, spray out and burn consumers. Keurig says it received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. You can read about it here. Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? Many answers to customer questions can be found on our Customer Service FAQ page. If your brewer is part of the recall we will send you a free. Watch this video to learn how to descale your Keurig® K15 Brewer! The water tank is located on top of the unit towards the back. We recommend you avoid brewing more than two cups in rapid succession and maintain an arm’s length distance from the brewer during the brewing process. The recall includes Keurig’s Mini Plus Brewing Systems models K10 and B31 with a … Descaling is an important part of cleaning your Keurig® brewer. They recommend standing an arm’s length away from the machine while it brews. What type of plastic is the Water Reservoir made from. This issue does not affect any other brewer models. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. The affected machines are Keurig Mini Plus brewers made between December 2009 … The only difference between these two is that Keurig K15 offers more colours to choose from (Black, Red, Blue, Platinum, and Jade). CPSC.gov is an official website of the United States government. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. Please have the serial number of your brewer available when you call. These particular coffee makers … If you purchased the product as a gift, please notify the gift recipient of this important safety information. Does my K15 brewer have an auto-off feature? I can't find the Power Button on my brewer, where is it located? Troubleshooting Tip: Add Water Indicator Not Flashing. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). While waiting for a free repair, consumers can contact Keurig about steps to avoid a burn injury. Consumers should check with recalling firms for further details. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). How much will I be charged? “This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. The recalled brewers measure about 11 inches tall, have a "Brew" button, three cup size brewing options (6 oz., 8 oz. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). Troubleshooting Tip: My brewer is powering off on its own. Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? If you are the owner of a K10 Mini Plus brewer (or B31) please visit … Kmart, Kohl's, Target, Walmart and other retailers nationwide, and online at www.keurig.com,  www.greenmountaincoffee.com and www.keurig.ca from December 2009 through December 2014 for about $100. K-Suite: The serial number can be found on the bottom of the coffee maker. Because of the burn potential caused by this malfunction Keurig is recalling all 7.2 million K10 brewers produced prior to July 2014 with serial numbers that start with '31' (the serial number can be found on the bottom of your Keurig). Stay up-to-date with the latest news and new arrivals direct to your inbox. How to Program Your K-Elite™ Coffee Maker. How do I verify my brewer is not part of the MINI Plus brewer recall? Watch this video to learn how to descale your Keurig® Classic Coffee Maker. Can I adjust the brew temperature of my beverage? Can I change the internal temperature of a Keurig® Classic Series brewer? 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